Refund Policy

Free plan

FlowShot starts with a limited Free plan and does not require a card to begin. You will not be charged unless you separately purchase a paid subscription.

Refund eligibility

The first charge on an account can be refunded within 7 days of that charge. Because a Free plan and a 7-day trial are both available without a card, you can run a real project through FlowShot before any money changes hands.

Renewal charges, monthly or yearly, are not refundable. Cancelling stops the next renewal and your access continues to the end of the period you already paid for. Partial periods are not refunded.

Charges that are duplicated, made after a cancellation, or otherwise incorrect are refunded regardless of the window above. Nothing in this policy limits any statutory rights that apply to you, including any mandatory withdrawal right in your jurisdiction.

If you believe a charge was accidental, duplicated, or made after a cancellation, email support@flowshot.space from the address associated with your FlowShot account. Include the charge date and the last four digits of the payment method; never email us a full card number.

Cancellation

You can cancel a subscription from the Creem billing portal. Cancellation stops future renewals, and paid access normally continues until the end of the current billing period unless the law requires otherwise.

Approved refunds

Approved refunds are returned through Creem to the original payment method. The time required for the credit to appear depends on the card issuer or bank.

Contact

For billing questions, email support@flowshot.space.